Last updated: March 22, 2025
1. Agreement to Terms
By accessing or using the Mindtek AI Facebook Messenger Chatbot ("Bot"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not access or use the Bot.
2. Use License
Mindtek AI grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Bot for business or customer support purposes through your Facebook Page. This is a license, not a transfer of title. Under this license, you may not:
- Reverse engineer or decompile any software associated with the Bot
- Use the Bot in violation of Facebook's Platform Terms or Community Standards
- Use the Bot for unlawful purposes or to facilitate illegal activity
- Remove proprietary notices from the Bot or associated documentation
This license may be terminated by Mindtek AI at any time if you violate these Terms.
3. Page Admin Accounts
To use the Bot, you must log in with your Facebook account and authorize access to one or more Facebook Pages you manage. You are responsible for the accuracy of the information provided and for securing your account credentials. You represent that you are an authorized administrator of the Facebook Page you connect to the Bot.
4. User Conduct
When using the Bot, you agree not to:
- Violate any applicable laws or Facebook policies
- Infringe on the rights of others
- Use the Bot to distribute spam, malware, or misleading content
- Attempt to disrupt or interfere with the operation of the Bot or its services
- Use the Bot in a manner that abuses, harms, or overburdens Facebook's systems or users
5. Intellectual Property
The Bot, its software, content, features, and functionality are the property of Mindtek AI and its licensors. All rights not expressly granted are reserved. You may not use Mindtek AI's trademarks without written permission.
6. Content You Provide
If you or your Page provide content through the Bot ("User Content"), you grant Mindtek AI a worldwide, non-exclusive license to use, store, and process such content solely for the purpose of delivering chatbot functionality. You represent and warrant that you have the necessary rights and permissions to provide such content.
7. Disclaimer
THE BOT IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. MINDTEK AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8. Limitation of Liability
IN NO EVENT SHALL MINDTEK AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF OR INABILITY TO USE THE BOT.
9. Indemnification
You agree to indemnify and hold harmless Mindtek AI, its affiliates, employees, and agents from any claims, liabilities, or expenses arising from your use of the Bot or violation of these Terms.
10. Third-Party Links and Services
The Bot may integrate with third-party services such as Facebook. Mindtek AI is not responsible for third-party platforms, and your use of those services is subject to their terms and privacy policies.
11. Termination
We reserve the right to suspend or terminate your access to the Bot at any time without notice if you violate these Terms. Upon termination, all rights granted to you under these Terms will immediately cease.
12. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any legal disputes shall be resolved in the courts of Melbourne, Victoria.
13. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Bot constitutes acceptance of the updated Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: nickv@mindtek.ai
Address: Level 27/101 Collins St, Melbourne VIC 3000
Last updated: March 22, 2025